Adhuli.com

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FAQ

What do I need to shop at Adhuli.com?
Shopping at Adhuli.com is easy. All you need is an Adhuli.com user account and a credit card or PayPal account or Bank Account.

How do I register an Adhuli.com account?
Click on the "New User" button. Enter the necessary information in the fields and click on "Create Account" button. Please make sure you provide the correct information here to help us serve you better.

I forgot my Password. How can I retrieve them?
You can retrieve your Password by going to the “Forgot Password?" page. If you forget your Password use the "Password recovery" option to retrieve your Password. Use the email address you used to register your Adhuli.com account. The retrieved information will be mailed to that address.

NOTE: You cannot retrieve any information if you forget both your User Name and your Password.

How do I add items to my shopping basket?
Choose a destination and browse through the categories. Type in the quantity of the item(s) you want to buy and then click on the "Add to cart" button at the bottom of the page. This will add/update items to your basket. You can change/update your basket any time before submitting your order. Items in your shopping basket are shown on the right on every page.


How do I remove items from my shopping basket?
To remove any item click on the "Add/Remove Items" button to view your shopping basket in detail. Here click on the "Remove" button for the item you want to remove. You can also update the amount for any item from here. Change the item amount and click on "Update" button to update.

How do I finish shopping and place my order?
Once you've finalized your shopping basket go to the order process page by clicking on the "Start Order Process" button on the right. This will start your checkout process. You can still change/update your basket. After you're satisfied with your items click on the "Next > Step 1" button to go to the Step 1 of the process. On this page select a delivery date and time, type in any special instructions/comments if you have any and/or any gift message if appropriate.

Select a delivery address from the drop down list or enter a new one if you want to deliver the goods to a different address.

Clicking on the "Next > Step 2" button on the "Delivery Information" page will take you to PayPal.com for providing credit card in formations. Fill up the form exactly as your credit card billing address and complete the payment.

That's it! Your order will be processed and delivered to the delivery address you provided on the date you selected.

How do I add a new shipping address?
You can always add new shipping addresses during checkout. You'll have to add an address only once. The next time you shop you can just select that address from the address drop down list or add another new address!

How do I check my order status?
You can check you order status by going to the "Shopping History" page.

Can I jump start from one of my previous orders to place a new order?
Yes! You can do this from the "Shopping History" page. "To facilitate your shopping at Adhuli.com we have added this feature using which you can jump start your shopping at any time. This allows you to add or switch any of your previous shopping baskets with your current one with just a click. You can then continue shopping from there or go straight to the check out pages.

While adding items from your previous basket to your current one priority will be given to your existing shopping basket. That is if you have a item in your current basket and the same item is also present in the basket you want to add, the item will not be added to your current basket. Any other item from your previous basket will be added to the current basket.

While switching baskets your current basket will be completely replaced by the basket you selected.

Is it safe to shop at Adhuli.com?
You don't have to worry about the safety of your credit card information when shopping at Adhuli.com. You can rest assured that your online shopping experience at Adhuli.com will be a secure one. Adhuli.com uses encryption technology to ensure that any information you transmit during the ordering process is secure.


 
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